FREQUENTLY ASKED QUESTIONS

1.What services do you offer?
We provide a comprehensive range of cleaning services for both residential and commercial properties, including deep cleaning, regular maintenance cleaning, move-in/move-out cleaning, post-construction cleaning, and more.

2.How do I schedule a cleaning service?
Scheduling a cleaning service is easy! You can either give us a call, fill out the contact form on our website, or use our convenient online booking system to select the date and time that works best for you.

3.Are your cleaning products environmentally friendly?
Yes, we prioritize the use of eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment.

4.Do I need to provide cleaning equipment?
No, our professional cleaners come fully equipped with all the necessary cleaning supplies and equipment to get the job done efficiently and effectively.

5.How long will it take to clean my home or office?
The duration of the cleaning service depends on various factors such as the size of the property, the level of cleaning required, and any specific requests you may have. We can provide you with an estimate based on your individual needs.

6.Do you offer customizable cleaning packages?
Absolutely! We understand that every home and business has unique cleaning needs, so we offer customizable cleaning packages tailored to your specific requirements and budget.

7.Are your cleaners insured and bonded?

Yes, all of our cleaners are fully insured and bonded for your peace of mind. We take every precaution to ensure the safety and security of your property during the cleaning process.

8.What safety measures do you have in place for COVID-19?
We strictly adhere to all CDC guidelines and protocols to ensure the safety of our clients and staff. Our cleaners wear masks, gloves, and practice social distancing while cleaning your property.

9.What if I’m not satisfied with the cleaning service?
Customer satisfaction is our top priority. If you’re not completely satisfied with the cleaning service, please let us know within 24 hours, and we’ll do everything we can to make it right.

10.How do you ensure quality control?

We have a rigorous quality control process in place to ensure that each cleaning service meets our high standards of excellence. Additionally, we welcome feedback from our clients to continuously improve our services.